by Kassandra Strout | Aug 7, 2014 | This Week In Business
Flooded e-mail inboxes seem to be the norm nowadays, and its incredibly stressful. How can you possibly respond to everyone and get them all the information they need? It may seem Herculean, but it doesn’t have to be! Enter e-mail templates, or, pre-written...
by Kassandra Strout | Jul 24, 2014 | This Week In Business
We all make mistakes, and sometimes they are tragically public. And on social media. There are infinite ways to handle making a mistake online, but we’ve narrowed down 3 strategies that you may find helpful (and, just waiting for it to go away isn’t one of...
by Nicole Ouellette | Jul 18, 2014 | This Week In Business
So we’ve been recently doing a Skillshare course with Seth Godin about marketing… And it’s been interesting to kind of see this business in a different way. In general, I think we provide pretty good customer service. I will be the first to say...
by Kassandra Strout | Jul 11, 2014 | This Week In Business
So, you may or may not be aware that I spend a lot of time, um, researching, on Buzzfeed. Something that has stuck out to me lately is the way they use employees to humblebrag about their work environment. In June, Buzzfeed employee Justin accidentally sent an e-mail...
by Nicole Ouellette | May 12, 2014 | This Week In Business
Not sure if it’s the time of year in general (a lot of non-profits have a fiscal year that ends June 30) or it’s the fact that the business bank account takes a hit in May (I pay the PO Box, workers comp insurance, liability insurance, and a few other once...
by Kassandra Strout | May 9, 2014 | This Week In Business
Shopping with me stresses people out. Pondering whether or not I should get this shirt, dress, jar of nutella, etc., inevitably develops into musings on how my entire life trajectory may be affected by the decision in question. Launching into a Butterfly Effect-esque...
